Community-as-a-Service

What does Church, the bar, the coffee shop, the barbershop, the library, and the gym all have in common? They’re all what’s called a third space. Your office, your home, and then the third space – where you attend to your hobbies and interests. They’re arguably the most important locale to your being because it’s where we all go for emotional maintenance and social belonging. It’s how we stay sane. It’s where we find community.

Over the past two decades, we’ve seen a massive migration from these communities to digital third spaces – replacing the physical connections with digital bonds. Although it’s too early to know if it’s a good or bad transition. Regardless, it’s given rise to many businesses in the Community-as-a-Service category.