Trust in Telehealth

Who hasn’t Googled their health symptoms before only to find out that their lower back pain is scoliosis, their cough is meningitis, and their fever is swine flu? Our first reaction to health concerns is Google. But what if our first reaction was to FaceTime or video chat our doctor?

Telehealth (virtual doctor’s visits) seems like a no-brainer for society. At the touch of an app, you can video call a dermatologist and ask if that freckle on your right shoulder looks suspicious, instead of not scheduling an appointment for years. Yet, the traction on these technologies has been quite mediocre.